FAQ - Digiportal Collections

Frequently Asked Questions

Find answers to commonly asked questions about our products and services.

How to avail?

Please refer to this step-by-step document.

What payment methods do you accept?

At the moment, we only accept payments through GCASH and Maya.

Unlimited access?

Yes! We grant full unlimited access on any packages you avail + future updates and additions to the collection.

What if I encounter technical difficulties or issues?

Message us here and our technical staff will work on it ASAP.

What if it’s hard to install the software or games? Are there any instructions?

Good question! Yes, we can contact our tech team to send you installation instructions if needed. However, most of the time, if an app is difficult to install, there will already be installation instructions included in the folder for you to follow.

Still have questions?

If you have any other queries, feel free to reach out to us. Our knowledgeable team is here to help!